Every effort has been made to ensure that the information contained on this website is accurate as possible. RACC reserves the right to modify or alter, without prior notice, any of the contents. This can include fees, rescheduling, cancelling or combining classes. Information may be amended should Government funding agency guidelines change. We reserve the right to cancel a course due to insufficient numbers. This is to maintain the highest quality learning environment for our students within the restriction of reduced Government funding for adult learning. Please be advised that we cannot guarantee that your class will remain in the same room throughout the course.
See our Full Terms and Conditions
If the College cancels a course, or the course does not start due to low numbers, every effort will be made to offer an alternative. If no suitable alternative is available, either a pro-rata refund if a course has started or a full refund will be given.
If the College reschedules a course for a different time or day and this is not convenient for you, a full refund will be given.
If you become ill during the period of your course you may apply for a refund if your condition is permanent and prevents you from continuing. A doctor’s letter will be required to issue a refund relating to illness.
The College is unable to make refunds for absence due to changes in work commitments, personal or financial circumstances or any other reasons for not being able to attend the course. Any outstanding fees in these circumstances will remain payable.
From the date of your enrolment, there is a cooling off period of 14 days if you booked your place over the phone or online. If you cancel within the 14 day period and have not attended any classes, you may be entitled to a refund, minus an administration fee.
Any requests for a refund must be made in writing to firstname.lastname@example.org
In a case where a prospective student is refused a student visa, the College will refund all fees paid less a £100 administration fee. However, in such an event, no refund will be made unless the College has received all original copies of the College's letters of enrolment plus an original copy of refusal from the appropriate immigration authority.
No refund is permitted or shall be made if a student enters the UK on a student visa obtained on the basis of the College’s letters of acceptance and enrolment.